Cancellation Policy
Travel Monkey Cancellation & Trip Postponement Policy
1. No Refund Policy
All bookings confirmed with Travel Monkey are strictly non-refundable. Once a booking is confirmed and payment is received, no refund shall be provided under any circumstances.
This includes, but is not limited to:
- Personal cancellations
- Medical emergencies
- Family commitments
- Change of travel plans
- Visa rejection
- Transportation delays or cancellations
- No-show cases
- Early departure from the tour
2. Trip Postponement Option
Although cancellations are non-refundable, guests may request to postpone their trip to a future date.
Travel Monkey will make every effort to accommodate the revised travel dates, subject to:
- Hotel availability
- Vehicle availability
- Sightseeing availability
- Seasonal pricing and operational feasibility
3. Validity of Postponed Booking
Guests must complete their postponed trip within:
180 Days (6 Months)
from the original travel date.
Example:
- Original Travel Date: 10 October 2026
- Last Eligible Travel Date: 09 April 2027
Bookings not utilized within the validity period will automatically lapse and no refund or credit shall be issued.
4. Date Change Requests
To reschedule a trip, guests must notify Travel Monkey at least:
15 Days Prior to Departure
Requests received within 15 days of departure will be subject to supplier approval and may attract additional charges.
5. Price Difference & Additional Charges
If the revised travel dates fall during a higher-priced season, guests shall bear the difference in cost.
Additional charges may apply for:
- Peak season travel
- Festival periods
- Long weekends
- Christmas & New Year holidays
- School vacation periods
- Hotel tariff revisions
- Transportation cost increases
Any additional amount must be paid before the revised travel date is confirmed.
6. Unused Services
No refund, credit, or adjustment will be provided for:
- Unused hotel stays
- Missed sightseeing
- Missed meals
- Unused transportation
- Early departure from the tour
- Late arrivals
7. Force Majeure
Travel Monkey shall not be held responsible for disruptions caused by circumstances beyond its control, including:
- Natural disasters
- Floods
- Landslides
- Political unrest
- Government restrictions
- Pandemics
- Transportation strikes
In such cases, Travel Monkey may assist with rescheduling wherever possible, subject to supplier policies.
8. Acceptance of Policy
By confirming a booking and making payment, the guest acknowledges and agrees that:
✅ All bookings are non-refundable.
✅ Travel dates may be changed subject to availability.
✅ The revised trip must be completed within 6 months (180 days) of the original travel date.
✅ Any additional costs arising from the date change must be borne by the guest.
✅ Travel Monkey Tours & Travels reserves the right to make the final decision regarding operational feasibility and rescheduling requests.
TRAVEL MONKEY
📞 Customer Support: +91 82484 75123
“Your Journey, Your Memories, Our Commitment.”